‘State Capture’ has emerged as the South African Word of the Year, and this should be no surprise, given the slew of revelations that have emanated from the Gupta leaks and the resultant disclosures or denials!
What is the upshot of this for the average South African investor? As I suggested in an earlier newsletter this year, the prevailing sentiment has become one of uncertainty, and this has persisted since Nenegate, the turning point in South Africa, both economically and politically. The continual exposure of a corrupt government has followed.
I am encouraged by the knowledge that this is a process that we as a country and citizens need to go through to forge a successful South Africa with leaders of integrity and people making a positive contribution. I also recognise that we are not alone – globally, we are witnessing historic shifts that add to the uncertainty, but are also evidence of a world of changing developments, perspectives and expectations.
Closer to home …
At Chartered, we have experienced a challenging, but good, year, and this largely as a result of the economic and political uncertainty. In a context of ambiguity, people (we are all emotional beings) seek assurance, and it has been our privilege to navigate our clients through these times … and this comes with its own challenges and joys.
Last week, at our fifth annual financial planner getaway, we discovered that 19 of us planners have been at Chartered for three or more years – no small reason for why we see ourselves and our clients as a family. Our focus for the getaway was to keep improving our advice to benefit our clients and ensure we continue to thrive to be the leading retirement planning business in South Africa.
At a client meeting in September, we shared investment reporting enhancements we were considering this year. We found that many clients don’t have a full understanding of the investment and product component of their retirement plan. We have learnt over the years that the deeper client understanding, the more successful our relationship.
This is why our process is a multi-faceted one. We start with a life planning meeting; it’s an opportunity for you to create a vision for your retirement. Once we know what we are planning for, the financial planning meeting follows: we assess your finances and play out a number of scenarios in search of a scenario which works for you. The outcome of this meeting is agreeing on a scenario and an investment strategy for your retirement.
The next step, as we have agreed is necessary, is to have a more detailed look at recommended products (investment vehicles), our investment process and advised solutions. We look forward to sharing this with you, our client, in your next review.
We are also refining our Retirement Plan, with a particular focus on the estate planning component. Chartered Legacy’s experience from winding up estates is guiding us in improving our planning to ensure that this process is more efficient.
Finally, a very exciting development is the opening of Chartered Tax, a business we registered four years ago following numerous requests from clients for tax advice … but we wanted just the right person to run it. Charmaine Prout has managed her own tax company for 30 years. She went through our financial planning process and decided she would love to be part of a bigger organisation. We welcome her and her team to Chartered.
We at Chartered thank all our clients for their continued support, and wish you and your families a happy festive season. Whatever it holds, 2018 can be a fulfilling year for all of us.